Terms and Conditions
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
Use of website
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
Visitor provided material
1.7 When using this website you shall not post or send to or from this website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
Links to and from other websites
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
1.16 Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.
1.17 Please allow for up to 7 working days for delivery following the dispatch of your order.
Cancellations, returns and refunds
1.18 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
1.19 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
1.20 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
1.21 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
1.22 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
1.23 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
1.24 You will not have any right to cancel an order for the supply of any of the following goods:
(a) medicinal products or services that are either dispensed on prescription or are available free under an NHS arrangement.
(b) a contract for passenger transport services - such as bus, rail or flight tickets.
(c) the supply of goods or services where prices are dependent upon fluctuations in the financial markets, which are beyond the control of the retailer.
(d) the supply of goods that are made to the customer's specification or are clearly personalised.
(e) the supply of goods that are liable to deteriorate or expire rapidly - such as a delivery of fresh flowers or meat.
(f) the supply of newspapers, periodicals or magazines.
(g) the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities if the contract provides for a specific date or period of performance - for example, hotel bookings, courier services, car hire, restaurant bookings and theatre tickets for specific dates.
1.25 In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
All prices are subject to carriage (where applicable and possible) at the current rate. Items will be dispatched within 48 hours wherever possible. This will depend on whether the item is in stock or has to be specially ordered. Some export restrictions may apply, such as size, weight and delivery to International destinations. If you require items within 5 days, please telephone prior to ordering so we can organise a specialist courier. Please check before buying. Goods proved to be defective or misdescribed will be repaired, replaced or refunded if returned within a reasonable amount of time, IE Ten days from date of posting. Speciality parts will require payment in full and are non-refundable, unless supplied faulty. A credit note will be issued for all goods supplied correctly to our customers' wishes which are returned for a refund. ALL seconhand items do not carry a guarantee and are non-returnable and non-refundable. As our name suggests, we supply NEW parts for old Fords. The word 'new' should be interpreted as 'unused' or 'new old stock' and NOT made yesterday. All new parts and rebuilt items such as Engines, Gearboxes and Steering boxes etc, are not guaranteed if they are used in competition or racing, or anything which they were not designed to do. All surcharge items we receive which haven't been drained of liquids such as oil or fuel will incur an additional charge of £50. Guarantees do not include fitting or transportation costs in any case. All surcharge refunds will be issued at the end of the following month to which they are received. All received units must be of a serviceable quality for the refund to be issued. Please ensure that a copy of the original invoice is enclosed with your surcharge so a refund can be issued to the correct party.
Returns of parts not required within seven days: All goods sold by mail order are covered by the Consumer Protection Regulations, which allow for a seven day 'cooling off period' during which you may cancel your order (in writing) by sending a letter or email up to and including the seventh day in which you received your purchase. If you exercise your statutory right to cancel, you must immediately return to us (at your own cost) the item (s) that you do not wish to keep. Carriage charges are non-refundable.
Free delivery is offered (where possible) on the condition that the purchased items are kept. Any item purchased with 'free delivery' will have the posted price deducted from the refund. Any orders that are made and then cancelled will incur a 10% re-stocking fee (this figure doesn't include special orders as the re-stocking fee can vary accordingly. We book our couriers online, so please allow at least 3 days from the point of order for dispatch (doesn't include weekends).
PLEASE NOTE THAT WE DON'T SEND PARCELS TO P.O. BOX NUMBERS AS THEY CANNOT BE TRACKED. IF YOU MAKE AN ORDER PLEASE SPECIFY A POSTAL ADDRESS AND NOT A P.O BOX. PLEASE ALSO NOTE THAT COUIRERS WILL NOT INSURE FOR PANELS, BUMPERS AND GLASS.